Manchester United FC is looking for Player Care Co-ordinator
The Purpose:
To provide robust, efficient, and professional support to the Player Care Department which ensures first class administrative standards and a high level of confidentiality.
The Role:
Collate data and prepare detailed reports/dashboards/info graphics and analysis for executive management on a monthly and annual basis. These reports will cover 1st Team, Academy, Women’s Team and Property Division.
Manage all confidential documentation whilst maintaining database records including telephone numbers, addresses, BUPA records, passports, visas, NI numbers, approved suppliers, etc ensuring all data up to date and accurate.
Raise Purchase Orders for the Department as and when required.
Liaise with suppliers on necessary compliance documentation, as well as internal form completion.
Arrange and facilitate appointments for both domestic and international documentation.
To act as superuser for internal online platforms.
To assist with booking travel.
To assist the Player Care Department with office duties (i.e. filing, photocopying, faxing, receipt of deliveries and postal duties).
To answer general enquiries on a wide range of subjects by phone or in writing as appropriate.
To assist with the administration of player fan mail.
Oversee and procure corporate gifting in-line with club sponsorship.
To provide occasional cover for Player Care Officers including attendance at 1st Team match days.
Ad hoc duties and projects as directed by the Player Care Management.
The Person:
Significant experience within an administrative role.
Advanced computer literacy including experience of typical data management and reporting tools.
Trustworthy with integrity; capable of being privy to extremely confidential information without disclosure.
Excellent organisational skills.
Attention to detail in all areas.
A commitment to driving forwards continuous improvement in their working environment.
Excellent personal qualities such as communication skills, the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure.
A professional telephone manner.
The successful candidate should exhibit pride in performance and possess high standards in the provision of service to Manchester United’s internal and external customers.
A willingness to work flexible hours in accordance with the demands of the role.
Knowledge and Proficiency of foreign languages, spoken and written (advantageous).
Ensure compliance with the company’s safeguarding policy by completing the DBS process for work in a regulatory activity or at a regulatory environment.
Due to this post being in regulated activity, the potential employee will be required to undertake a Disclosure and Barring Service check at the appropriate level.
MUFC Limited is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our workplace.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.
MUFC positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.
If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact to make a request; we are here to help.
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